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Terms & Conditions

Last updated: 13 October 2026

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These terms govern your use of the All Star Employment Pte. Ltd. website (“All Star”, “we”, “us” or “our”). Please read them before creating an account or using our member features.

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EA Licence No.: 26C35566

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1. Our website

Our website provides information about our services and available migrant domestic workers (“helpers”). You may browse profiles, create a member account, shortlist helpers and submit enquiries.

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Submitting an enquiry or shortlisting a helper does not reserve that helper, confirm a placement or create a hiring agreement. Fees, payment, replacement and refund arrangements are set out in a separate service agreement with All Star, subject to applicable law.

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2. Helper profiles

Helper profiles are provided to assist your initial selection. Information may be supplied by helpers or other sources and may be updated following clarification or verification.

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We take reasonable care to keep profiles accurate and current. However, availability and profile details may change. Please confirm relevant information with our team before making a hiring decision. A profile does not guarantee a helper’s suitability for your household or future performance.

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3. Member accounts

You must provide accurate registration information and keep your login details secure. Do not allow others to use your account to bypass access restrictions.

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Please notify us if you suspect unauthorised access. We may restrict or suspend accounts used for fraudulent enquiries, misuse of helper information or other breaches of these terms.

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4. Use of helper information

Helper profiles, photographs and other personal information made available through the website are for your personal hiring enquiries with All Star.

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You must not scrape, sell, publicly repost or use this information for marketing, harassment or unrelated purposes. Do not distribute information available only to members outside your household or people directly assisting with your hiring decision without our permission.

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5. Acceptable use and website content

You must not impersonate another person, submit fraudulent or abusive enquiries, send spam, attempt unauthorised access or interfere with the website’s operation

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Our branding, text, graphics and other website content belong to All Star or their respective owners. You may view them for personal use. Other reproduction or commercial use requires permission from the relevant rights holder.

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6. Website availability and links

We may update website content or temporarily interrupt access for maintenance or technical reasons. We do not guarantee uninterrupted access.

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Links to third-party websites are provided for convenience. Those websites operate under their own terms and privacy policies, and we do not control their content or services.

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7. Privacy

Our Privacy Policy explains how we collect, use and protect personal information submitted through this website.

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8. Responsibility

Nothing in these terms excludes or limits any liability that cannot lawfully be excluded or limited, or removes your rights under Singapore law.

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Website information does not replace advice from the relevant authorities or the terms of your service agreement with All Star.

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9. Changes and governing law

We may update these terms and will display the revised version and date on this page. Material changes affecting member use will be brought to members’ attention. Updates do not change an existing signed service agreement.

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These terms are governed by Singapore law. Please contact us first if you have a concern so we can try to resolve it. This does not restrict your right to seek other remedies available under law.

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10. Contact

For questions about these terms or use of our website, please contact All Star Employment Pte. Ltd. through our Contact Us page.

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