Training and Orientation

Practical preparation for everday life in your home.

PREPARING HELPERS FOR YOUR HOUSEHOLD

Good habits start with practical guidance

At All Star Employment, our training focuses on the everyday tasks helpers will encounter in your home.

We guide them through cleaning methods, appliance care, laundry and household routines,

with attention to safety and clear communication.

What our training covers

From keeping rooms clean to caring for everyday appliances, we teach practical steps and explain the reasons behind them.

Household cleaning

Sweeping and mopping floors
Making beds and folding blankets
Cleaning windows safely from indoors
Cleaning fans with the power switched off
Keeping wires clear of water and cleaning tools

Bathroom hygiene

Cleaning toilet bowls, sinks and mirrors
Using suitable cleaning products
Keeping toilet cleaning-tools separate
Never mixing cleaning chemicals

Kitchen care and cooking

Cleaning sinks and countertops
Keeping food scraps out of sink drains
Using heat-resistant mats for hot cookware
Using and cleaning toasters and air fryers safely

Laundry and clothing

Using washing-machine settings
Separating clothes and following care labels
Folding clothes neatly
Ironing with suitable heat settings

Basic infant handling

Support an infant's head and neck
Practising safe lifting and carrying
Following parents' instructions

Safe working habits

Unplugging appliances before cleaning
Keeping hands dry around electrical equipment
Reporting faults or damage promptly
Asking for clarification before unfamiliar tasks

Familiarisation with Singapore

Understanding local customs and everyday rules
Crossing roads safely at pedestrian crossings and waiting for the green man
Using lifts and escalators safely
Keeping shared spaces clean and being considerate of others

Basic grocery shopping

Following a shopping list and finding items in supermarkets
Identifying common groceries and checking expiry dates
Comparing prices and choosing the right quantities
Making payment and checking the receipt and change

Learning a daily routine

We introduce helpers to a sample timetable so they can practise planning tasks and managing their time.

Employers can adapt the routine to their household's needs, with adequate meals, breaks and rest.

Illustrative routine

6.00 am

Morning

Afternoon

Evening

Night

Wake up and personal preparation

Breakfast, beds and priority cleaning

Lunch, rest and scheduled laundry

Household tasks and preparation for tomorrow

Wind down and adequate sleep

A sample for orientation, not a fixed working schedule.

English reading and communication

Helpers learn basic English for everyday household tasks, including the names of common household items, appliances, cleaning tools and groceries. We also cover simple grammar and sentence patterns to help them understand instructions, ask questions and describe what they need.

Practice focuses on useful daily exchanges, such as confirming a task, asking where an item belongs, reporting a problem and requesting clarification.

Friendly classroom learning with ABC board.png

MENDATORY FOR FIRST TIME MDWS

MOM's Settling-in Programme (SIP)

SIP is a separate, compulsory one-day orientation programme conducted by MOM-appointed training providers.

Who attends?

First-time migrant domestic workers in Singapore.

When?

Within 7 days of arrival, excluding Sundays and public holidays. Helpers are required to attend SIP before starting work.

What is covered?

Living and working in Singapore, employment conditions, workplace safety, relationships and stress management.

Conducted in the helper's native language. The employer bears the course fee.

All Star's practical training complements SIP and does not replace it.

View MOM's SIP requirements

Source: Ministry of Manpower